Robert Carter
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Change the height of the header or footer
Change or add the height property in the following selectors. Header: .header { height: 70px; } Footer: .footer { height: 20px; }
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Change the background color of the header or footer
Change or add the background-color property in the following selectors. Header: .header { background-color: #666; } Footer: .footer { background-color: #333; }
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Hide a language in the language dropdown
Hiding a language in the language selector can be useful if the content in that language isn't ready for release. Add the following jQuery statement to the $(document).ready(function() function in...
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Add headers to the Request form
Add the following jQuery statements to the $(document).ready(function() function in the JavaScript template: $('.form-field.request_anonymous_requester_email').prepend('<h2>Your personal informa...
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Change the order of custom fields on the Request form
You'll need the ids of the custom fields, which you can find in the Zendesk Support interface. See this example. var firstName = $('input#request_custom_fields_22231170').parent(); var lastName =...
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Prepopulate the fields of custom ticket forms
Note: Custom ticket forms are only available on the Enterprise plan or as an add-on to the Professional plan. Suppose you use a custom ticket form in your Help Center to let users register product...
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Rename the "Subject" and "Description" labels on the Request form
Rename the "Subject" and "Description" labels on the Request form Add the following jQuery statements to the $(document).ready(function() function in the JavaScript template: $('label[for=reques...
Two column form
Originally built in: demo account JAVASCRIPT if (document.URL.includes("ticket_form_id=706188")) { customizeGSForm(); } else { $("#new_request").fadeIn("fast"); } function customizeGSForm() { /...
App Builder
Description This app provides a WYSIWYG editor that enables creating App Pocs very quickly. Adding images With an image URL, double click on the image container and paste in the URL. Adding Text...